Event Management & Ticketing
Liability Check
Event Management companies are collecting Personal Data from every attendee – from names and emails to payment details and even health information. This data isn't just for entry; it's a massive DPDP liability.
Why Event Management & Ticketing is at Risk
From the moment an attendee registers for an event in Bengaluru Tech Park or buys a concert ticket via BookMyShow, their **personal data** is collected. Event organizers often share attendee lists with sponsors, artists, and third-party vendors (like catering or logistics) without explicit consent. A data breach involving thousands of festival-goers' details isn't just a PR nightmare; it's a direct route to **DPDP penalties**. You are responsible for every piece of **Data Principal** information, even if handled by your ticketing partner.
Common Violations
- 1.Sharing attendee email lists with event sponsors or partners for promotional purposes without separate, specific consent.
- 2.Storing sensitive information (like dietary restrictions, medical conditions for marathons) indefinitely after the event without a clear retention policy.
- 3.Using generic 'I agree to T&C' for data processing that includes marketing, analytics, and third-party sharing, without granular consent options.
The Immediate Fix
Review your consent forms and privacy policy. Ensure distinct, opt-in consent is obtained for marketing and third-party sharing. Implement a clear data retention policy for all event-specific data immediately after the event concludes.
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Need help checking your business?
- Start with the free self-check to find questions for your team.
- Our paid gap assessment takes four weeks. We check your apps, documents and records, then list what needs fixing.
- Fixing the agreed gaps takes two to three months. A final assessment checks the completed work.
Save your results and discuss the questions with your team.
Next step after the audit
The audit shows the gaps. Sanctum closes them. One programme covers legal position, data map, gap analysis, implementation, tooling, training, a written readiness opinion, and breach cover, under one accountable owner. See the all-in-one programme
What Should You Do Next?