Logistics & Supply Chain
Liability Check
Logistics companies process delivery addresses, phone numbers, and GPS locations of millions of consumers — making you a massive Data Processor under DPDP.
Why Logistics & Supply Chain is at Risk
Logistics providers like delivery partners, warehousing companies, and fleet operators handle consumer PII at massive scale. Every delivery address, phone number, and real-time GPS location is personal data. As a Data Processor, you must have valid agreements with every e-commerce client (the Data Fiduciary) and cannot use delivery data for your own marketing purposes.
Common Violations
- 1.Delivery agents saving customer phone numbers on personal devices.
- 2.Using delivery data to build consumer profiles for selling to third parties.
- 3.Retaining delivery addresses and contact details long after order fulfillment.
The Immediate Fix
Implement **number masking** for delivery agents (like Ola/Uber do). Sign DPAs with every e-commerce client. Auto-purge delivery data 30 days after order completion.
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Need help checking your business?
- Start with the free self-check to find questions for your team.
- Our paid gap assessment takes four weeks. We check your apps, documents and records, then list what needs fixing.
- Fixing the agreed gaps takes two to three months. A final assessment checks the completed work.
Save your results and discuss the questions with your team.
Next step after the audit
The audit shows the gaps. Sanctum closes them. One programme covers legal position, data map, gap analysis, implementation, tooling, training, a written readiness opinion, and breach cover, under one accountable owner. See the all-in-one programme
What Should You Do Next?