Is this a consulting service?

No, this is a free, interactive software tool that calculates your potential liability under the DPDP Act 2023 in 30 seconds. It provides an instant risk score and automated action plan.

What are common DPDP violations in Telecalling Consent Audit?

Common violations include: Calling numbers from purchased lead lists or scraped directories without obtaining fresh, explicit consent., Not providing a clear, simple, and immediate mechanism for Data Principals to opt-out of future calls., Recording calls without informing the Data Principal upfront and obtaining their consent for the recording..

The DPDP Audit Tool

Compliance for Telecalling Consent Audit

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Telecalling Consent Audit
Liability Check

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Your outbound telecalling lists? Without explicit, verifiable consent, every single call could be a direct violation of DPDP. The penalty for non-compliance with lawful processing can be up to ₹250 Crore.

Why Telecalling Consent Audit is at Risk

Under the DPDP Act, phone numbers used for marketing or sales are **personal data**. Simply purchasing a lead list, scraping public directories, or using existing customer data for a new purpose does NOT automatically provide a legal basis for processing. The Data Protection Board will demand proof of **valid, granular consent** for every call made to an Indian Data Principal. This includes verifying the data source, the consent mechanism, notice of recording, and how opt-outs are handled. For inside-sales teams in places like Gurgaon's Cyber Hub or Bangalore's Manyata Tech Park, your CRM and dialer platforms are now under intense scrutiny for DPDP compliance.

Common Violations

1.Calling numbers from purchased lead lists or scraped directories without obtaining fresh, explicit consent.
2.Not providing a clear, simple, and immediate mechanism for Data Principals to opt-out of future calls.
3.Recording calls without informing the Data Principal upfront and obtaining their consent for the recording.

The Immediate Fix

Audit your current calling lists and data sources to identify any numbers without explicit consent. Implement a process to obtain **fresh, explicit, and verifiable consent** from prospects *before* making the first call. Ensure your CRM and dialer systems can accurately track consent status and withdrawal requests, providing a robust audit trail.